Terms of service

Overview

Welcome to Germ Store UK. The terms "we", "us" and "our" refer to Germ Store UK. Germ Store UK operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Germ Store UK is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

1. Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or have given consent for minors under your care to use the Services.

You may be required to provide information such as your email, billing, payment, and shipping details. You confirm that all information provided is accurate and up to date.

You are responsible for maintaining the security of your account and all activity under it. Accounts may not be transferred or shared.

2. Our Products

We aim to present our products as accurately as possible. However, colours and appearance may vary depending on your device.

We do not guarantee that products will exactly match how they appear online or meet all expectations.

We reserve the right to change product descriptions, discontinue products, or limit quantities at any time.

3. Orders

Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion.

Orders are only accepted once payment is processed and confirmation is issued. Changes or cancellations may not be possible after acceptance.

Returns and exchanges are subject to our Refund Policy.

Purchases are for personal use only and not for resale.

4. Prices and Billing

Prices and promotions may change without notice. The price charged is the one displayed at checkout.

Prices may not include taxes, shipping, or import charges unless stated.

You agree to provide accurate payment details and ensure payment is authorised.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays outside our control.

Risk transfers to you once items are handed to the carrier.

6. Intellectual Property

All content, branding, and materials on this site are owned by Germ Store UK or its licensors and are protected by law.

You may not copy, distribute, or use any content without permission.

7. Optional Tools

We may provide access to third-party tools. These are provided "as is" without warranties or control.

8. Third-Party Links

We may link to third-party websites. We are not responsible for their content or any transactions made through them.

9. Relationship with Shopify

Our store is powered by Shopify. However, all purchases are made directly with Germ Store UK. Shopify is not responsible for transactions or issues arising from purchases.

10. Privacy Policy

Your data is handled according to our Privacy Policy and Shopify’s policies.

11. Feedback

Any feedback you provide may be used by us without restriction or compensation.

12. Errors and Omissions

We reserve the right to correct errors or inaccuracies and update information at any time.

13. Prohibited Uses

You may not use the Services for unlawful, harmful, or abusive purposes, including violating laws, spreading malware, or misusing data.

14. Agents

Automated tools ("Agents") must clearly identify themselves and comply with our usage rules.

15. Termination

We may terminate access to the Services at any time. Certain provisions will survive termination.

16. Disclaimer of Warranties

Services are provided "as is" without warranties of any kind.

17. Limitation of Liability

We are not liable for damages arising from use of the Services to the fullest extent permitted by law.

18. Indemnification

You agree to indemnify Germ Store UK against claims arising from your use of the Services.

19. Severability

If any part of these Terms is invalid, the rest remains enforceable.

20. Entire Agreement

These Terms constitute the full agreement between you and Germ Store UK.

21. Assignment

You may not transfer your rights under these Terms. We may do so freely.

22. Governing Law

These Terms are governed by the laws of the jurisdiction in which Germ Store UK operates.

23. Headings

Headings are for convenience only and do not affect interpretation.

24. Changes to Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

25. Contact Information

For questions, contact us at hello@germstore.co.uk.

Germ Store UK
hello@germstore.co.uk
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]